7 Ways to Fix DirecTV Error 927

DirecTV Error 927 is a message that many DirecTV customers have been seeing on their screens lately. It means that there is a problem with the satellite and the receiver will not work properly.

Similarly, DirecTV error 927 indicates the content you want to watch is unavailable now. However, most of the users have reported that this error message appears while getting errors on download.

When there is an error or problem with the download file. It won’t start the downloading progress. As a result, you might encounter the DirecTV error code 927.

In this article, we will discuss what this error code means, how to fix it and what you can do about it. At the end of this guide, the error code will be troubleshot and the downloading progress will be complete without having any errors.

DirecTV Error Code 927 Causes

DirecTV error code 927 is also known as the error while downloading moves and TV shows via On-demand. For instance, there could be many errors causing this issue. There might be internet not working.

Read more: DirecTV No Internet Connection Fixed

Likewise, here are some of the major reasons for persisting the error 927 on DirecTV. In addition, we advise you to look at the reasons because it helps in resolving the problem completely.

1. No Internet Conncectivity: The internet helps in downloading the contents via internet. However, the receiver with no internet won’t be able to download the contents. As a result, the error persists.
2. Corrupted Download Files: There could be the file corrupted while downloading. For instance, the downloading progress might be paused during the process.
3. Receiver Issue: If the receiver is unable to record or the recording has not been completed. Then the receiver won’t download it.

Troubleshooting Methods for DirecTV Error 972

To fix the DirecTV error 972 issues. The internet connection should be faster and reliable. However, there might be another reason except for the internet connection.

For that, we advise you to follow each and every single step in order to troubleshoot the DirecTV On-Demand error 927 completely. Moreover, apply these instructions to fix this issue completely.

Method 1: Delete and Redownload the File

According to the ATT, most of the time error code has been encountered while playing the download or recorded files. In addition, if you found yourself in this scenario. Then you should delete that file after that redownload it.

This solution is for recorded and downloaded files only. The files might be unable to access. As a result, the receiver displays the error message. This happens when the file gets corrupted and the receiver can’t read it.

Method 2: Check the Internet Connection

Another reason for encountering the error might be the internet connection. In other words, the internet issue is the main reason the content is unavailable. Therefore, you should check if the internet is working.

To do that, go to fast.com and then click on search on smartphones or laptops. Now, the speed test process will automatically begin. It may take a few seconds to complete the benchmarking of your network. If the result displays the bandwidth, the internet is working. Otherwise, there is a problem with your internet.

Read more: DirecTV Genie Not Working in One Room Fixed

Method 3: Power Cycle the Receiver and Modem

Sometimes the internet doesn’t work due to genetic glitches or bugs. In addition, the router/modem or the receiver might be overloaded. There could be an error persisting due to overload.

Similarly, you can easily troubleshoot the overloaded issue. To do that, you have to perform the power cycle on the both router/modem and the receiver box. The process begins with disconnecting the device from the power source for a few seconds.

To do that, unplug the power cord from the power socket and then wait for 10-15 seconds of periods. After that, plug the power cord into the source and then check if the error still persists.

Method 4: Resert Modem or Router

When the internet is still not working after power cycling. There might be an issue with the router or the modem. You can easily fix the issue of the internet not working on the router/ modem. To do that, you have to reset it.

Press and hold the reset button for 10-15 seconds. When all the lights blink release the button. Now, the router/modem has been reset. Connect the receiver to the Wi-Fi and then check if the error still persists.

Method 5: Test Internet Connection

Once you have configured the internet on the receiver, it’s time to test the internet connection. Grab the DirecTV remote and press the Dash button. Now, you will see the internet connection status. If there is no internet connection status, apply these instructions step-by-step.

1. From theMenu, go to Settings & help.
2. Select Settings and select Internet Option.
3. Now, reconnect to the Wi-Fi network.
4. Check if the error has gone away.

Method 6: Reset the Receiver

The receiver might be corrupted. As a result, the DirecTV error code 927 occurs. You can easily fix the corrupted receiver after a factory reset. In addition, factory reset removes everything from the receiver.

To fix error code 927, open the cover of the access card door and then press and hold the reset button. You can release the button after 90 seconds and the reset begins. Follow the on-screen instructions to configure the receiver box and then check if the error code appears.

Method 7: Contact ATT Support

If these instructions won’t help you to resolve the DirecTV error 927. This means there is another reason for persisting in this issue. However, you can contact ATT support for further support. You can easily contact the Support agent by using the Chat button. However, you can call the support team for help.

Final Thougths

DirecTV error 927 indicates the content you want to play is unavailable. In addition, this issue persists while processing the recorded files and watching contents over the internet.

The article starts with a quick explanation of what the 927 error code is and how it affects the functionality of your receiver. We hope this article was helpful to you.

Read more: DirecTV Network Connection Not Found Fixed

FAQ About DirecTV Error 927