DirecTV On Demand Not Working Fixed

Are you having trouble watching shows and movies? Well, it can be caused due to the DirecTV On Demand not working. It prevents watching favorite shows and movies on DirecTV.

We know you’re busy. You’ve got a million things on your to-do list and we can’t add another thing to the list. But how much time do you spend each week searching for your favorite show? How about waiting for it to come back on?

It’s time to ditch the stress and let DirecTV keep you in the loop – on demand, when and where you want it. We’ve got all the best TV shows, new releases, award winners, kids programming, and other content.

When the DirecTV on demand not working, you won’t be able to watch its contents. Therefore, we are going to troubleshoot this issue. We advise you to read this article to troubleshoot this issue.

Why Does Directv On Demand Not Work

DirecTV on demand is the newest and most innovative way to watch TV. It provides you with all of the newest movies and TV shows without any commercials. It’s an affordable way to watch TV that doesn’t cost a penny more than what you’re already paying. DirecTV on demand is easy to sign up for, and it’s available in over 100 countries.

Read more: How to Watch DirecTV in Another Room Without a Box

There are several reasons that cause the DirecTV on demand not working issue. There could be the internet not working, service is not available. Likewise, here is the list of the culprits for causing this issue:

1. Poor Internet connection: The main reason for DirecTV on demand not working is poor internet connection. However, the internet speed should faster to run the DirecTV on feature. DirecTV picture quality for SD (Statndard definition) is 2Mbps, and 10 Mbps for high definition (HD) or more.
2. Receiver Issue: There are many models of receiver for DirecTV. In addition, the reveiver is needed to use DirecTV on demand feature. If the receiver is defective, DirecTV on demand feature won’t work.
3. New Installation: Most of the new DirecTV subscribers encounters this issue. However, it takes sometime to load the DirecTV features. It take 24 hours approximately to load the DirecTV on Demand feature.

How to Fix DirecTV On Demand Not Working

If you have been looking for a solution to your DirecTV On Demand, not working problem, then look no further. We offer a service that will fix it in a matter of hours, getting you back to watching your favorite shows and live sports.

Method 1: Check Network Status

The internet plays the most important role while streaming online. In addition, ATT has recommended 2 Mbps for SD (Standard Definition) and more than 10 Mbps for High Definition (HD or more). The receiver is a connection between you and DirecTV.

Make sure all the status lights are turned on. If the receiver is responding to the remote, press a few buttons on the remote. When DirecTV is a response to them there is no issue. Otherwise, restart the receiver.

Method 2: Check your Connection

There could be the cable connection is loosen. When the cable connection is loosened, then you might encounter generic connection errors. There are different types of connection cables that could cause the problem.

You have to make sure all the cable connections are connected properly. For instance, cables like power cable, HDMI cable and the internet cable should be connected properly between the receiver and TV.

Read more: Directv Error Code 775 Fixed

Method 3: Wait for 24 Hours

Most of the users reported they can’t access the DirecTV On-demand not working when they recently installed the receiver. Moreover, you might probably ask the question why DirecTV on not working after the installation.

The DirecTV takes around 24 hours to load completely. In addition, if you are encountering this issue after a new installation. We advise you to wait for 24 hours. Afterward, the DirecTV On-demand feature will be activated on your receiver.

Method 4: Update Receiver Firmware

Updating the firmware brings more features and bug patches to the device. In addition, there will be fewer errors and problems on the receiver box. There might be a buggy and glitchy receiver preventing the On-demand feature.

The quickest solution for buggy and glitchy receiver boxes is a system update. Apply these instructions to update receiver firmware:

For non-Genie and older Genie receivers:

1. Restart the receiver box.
2. When first blue screen appears, enter the following sequence of numbers with the remote “0 2 4 6 8”.
3. Now, the receiver will look up for updates.

For Genie 2:

1. Press the Red button on the side of the receiver.
2. Press and hold the client button until the white light flashes.
3. Now, updating process begins.

Important: The receiver will automatically restart once the update completes. In addition, do not turn off your receiver while updating.

Method 5: Refresh your Service

There could be the service is causing the On-demand not working issue. In addition, most of the users have reported that they are able to access the On-demand feature after refreshing the service.

To do that, you have to log into my ATT account and then select My DirecTV > Manage package > Manage receiver. After that, go to the My Equipment page and then select Refresh receiver. Now the receiver service will be refreshed. Check if the On-demand feature is working or not.

Method 6: Reset Receiver

Sometimes, the receiver is corrupted or having issues. These issues may prevent the On-demand features. You can easily troubleshoot the receiver issue with reset. However, reset removes saved information like linked accounts, users’ profiles and returns the receiver to factory default settings.

To do that, press the reset button for 90 seconds. In addition, you can find the reset button inside the access card door. Once the reset completes checking if the error still persists.

Method 7: Contact ATT Support

Unfortunately, if none of the instructions worked on your receiver. This means there is something different problem which is causing this issue. However, you can contact ATT for resolving your issue. To contact ATT support, call on  800.691.4388 Toll-free number.

Final Thoughts

DirecTV On-Demand not working because of the receiver problems. However, you can easily fix this issue after connecting the receiver to a fast internet connectivity network. If you have a new installation, you should wait 24 hours. There are other solutions that fix the On-demand, not working issues like updating firmware and then restarting service.

Read more: DirecTV Box Won’t Turn On Fixed

FAQ About On-Demand Not Working on DirecTV