8 Working Ways to Fix DirecTV Com 726

A DirecTV com 726 means that the ID we have in our system does not match the ID we have listed in your receiver. Normally, this will happen when you switch to a different DIRECTV account and forget to update your information with us.

DirecTV 726 is one of the latest errors appearing on the screen. This article will examine how to fix it. This error prevents you from login into the receiver. In addition, there won’t be any content delivered when there is no ID matched on the receiver.

What causes DirecTV Com Refresh 726

The DirecTV com 726 error is a message that appears on the screen of DirecTV customers who are trying to watch channels. However, the ID couldn’t be matched on the DirecTV service system. There are several reasons for occurring this issue.

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There could be a piece of incorrect information on the receiver while entering the ID. Moreover, there might be a receiver issue. There are plenty of reasons that we have listed down below:

1. Incorrect ID: While entering the id you might have typed incorrect information. In addition, there could be the incorrect ID saved on the receiver. As a result the system couldn’t match the ID and the error message got delivered.
2. Card Error: The access card is responsible for broadcasting the channel’s contents to the smart TV. If the receiver is not responding the card, ID couldn’t be verify. Therefore, you might encouter the DirecTV 726 error message on the screen.
3. Authorization Failed: If the authorization process fails, the ID won’t get chance to checked by the system. This happens when the system is not working or the receiver has poor network connection.
4. Outdated Information: When you have changed the password or the ID of the receiver but forgot to update the old password with new one. The receiver has older credential. As a result, the ID won’t be matched.
5. Subscription Expired: When the subscription is expired, the receiver won’t delivers the contents. For instance, 726 is occured when the ID does not matched. However, when subscription is expired the account won’t has full access.

Troubleshoot DirecTV Com Refresh 726 Error

There are some fixes that DirecTV has suggested to resolve this issue. In addition, these steps work in every DirecTV receiver box model. Whether the receiver box is the latest or old, you can easily apply these fixes.

Method 1: Reinsert the Card

DirecTV receiver comes with a card inside it. In addition, this card is called an access card that is located inside the access card door. The access card is responsible for broadcasting via the receiver.

When there is some error persisting on the DirecTV receiver box. It might be caused due to a card problem. For instance, the card might be inserted incorrectly or there could be dust particles preventing the receiver to access the card.

First of all, eject the card from the receiver and then check if there is dust on the card. In case of dust, clean the card with a soft cloth. It’s best to use microfiber for cleaning the card. Now, insert the card into the receiver and then check if the DirecTV 726 appears on the screen.

Method 2: Request for Reauthorization

If the receiver’s card didn’t help to solve the issue, there might be an authorization failure. The authorization failure could prevent the receiver’s ID doesn’t match the receiver’s access card information.

If the authorization is failed the programming information couldn’t be delivered. For instance, you can troubleshoot the error DirecTV com 726 issues after reauthorization. To do that, call ATT support and then ask for reauthorization.

The authorization sent via the ATT team will be automatic. Therefore, you don’t have to take the stress of doing it manually. Once the receiver is reauthorized, the ID not matching issue will be terminated.

Method 3: Refresh Your Service

When there are some changes on the accounts or the DirecTV configuration. The service needs to be refreshed in order to update the changes and other information on the receiver. In addition, when the ID is changed but you forgot the refresh the service. You might encounter the issue.

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To resolve the DirecTV com 726, we advise refreshing the service in order to resolve it. To do that, log in to the DirecTV account and select My DirecTV > Manage package > Manage receiver > My Equipment> Refresh the receiver. Now, check if the error message still appears on the screen.

Method 4: Restart your Receiver

Once you have refreshed the receiver, you should restart your receiver box. For instance, unplug the power cord from the wall outlet and then wait for a few seconds. Some components take some periods to disconnect from electricity. After that, pug the power cable and then check if the error has gone away.

Method 5: Check your Subscription

The DirecTV error code 726 is caused when the subscription gets expired. For instance, there are pending charges due on your account. The subscription should be recharged on time to avoid errors like broadcasting not working or any other authentication problems.

If the subscription is expired, renew it for getting the DirecTV services back. However, if you have recently paid the subscription due. But the error is still persisting then, contact the ATT support for resolving this issue.

Method 6: Authorize Via Website

If you do not want to contact the ATT support team for reauthorization. Then you can easily resend the authorization from the website. It is very easy and cannot take a long time as the whole process can be done online.

Open the DirecTV page on the browser and then log in to my DirecTV account. Navigate to Resend tab from the dashboard. From the menu, click on the authorized button to reprogram the DirecTV.

Method 7: Update the ID

If the previous steps failed to fix the issue, update the ID. Since the error code, 726 occurs when the server ID and the receiver ID did not match. Therefore, you can easily fix this issue after updating the ID.

If the ID has changed from the website, log in with the new id in the receiver box. The ID must be the same as it is registered on the DirecTV server. If you have a new ID then, you can also try with the older one. You can contact ATT to get your ID registered into its list.

Method 8: Get New Access Information

If none of the methods worked to fix the issue, we suggest replacing the access card from the receiver. For instance, the card consists of the receiver ID information. When the receiver is unable to access the information number from the card.

The card’s number might have been erased. However, replacing the card will surely fix the issue. Get the new card and then pull out the old card from the receiver. Afterward, insert the new card and check if the error still persists.

Final Thoughts

DirecTV 726 indicates the receiver’s ID isn’t matched on the DirecTV list. In addition, the receiver might be unable to receive the information from the card thus the error message is displayed. To fix this issue try reinserting the card from the receiver.

Moreover, refresh the receiver and service to update the information. In addition, renew your subscription to avoid any kind of authentication issue. These are some fixes that DirecTV has suggested to resolve this issue, but these fixes might not work for all people.

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FAQ about DirecTV Error Message 726