Directv Error Code 771 Fixed in 5 Ways

When there is interference in the signal between the satellite, dish, and the receiver, you see the DirecTV error code 771. In addition, the error code 771 indicates that DirecTV is unable to search satellite signals. In other words, DirecTV is having trouble connecting the satellite dish.

Usually, this error occurs while snowfall or heavy storms. For instance, the dish on the rooftop of your home cannot communicate with the satellite. It happens because of snow on the surface of the dish. There are many other occurrences that we’ll look at later in this article.

If you are encountering the DirecTV error code 771, here in this guide we have an effective solution that resolves the DirecTV error 771 code. However, this issue prevents your ability to watch the TV but is easy to fix.

What is Error Code 771 on Directv

There could various reasons that are preventing the receiver box from communicating the satellite dish. As a result, pictures on the screen get frozen or pixelated. There are many factors that are behind the occurrence of error 771. Some frequent reasons that cause interference in the signals are mentioned down below:

1. Loose Cable Connection: There are many cables connected into the receiver box. If some cables are has ejected or not properly connected it can cause the issue. Specially, make sure satellite cable is securly connected to the receiver.
2. Something Blocking Satellite Dish: It is possible that the DirecTV is not getting signal because the satellite dish is blocked by some tree or the wall. It could be anything that is preventing the direct signals by blocking the satellite dish.
3. Natural Phenomena: When there is strom or snow fall, you might encounter the error code 775. However, when the weather gets clear the error resolve itself.
4. Incorrect Input: If there is incorrect input or the channel, the TV will display the “Seaching for Satellite Signal” message on the screen. In addition, it is also the reason behind the occurrance of error 771 on the DirecTV.

Read more: How to Watch DirecTV in Another Room Without a Box

Methods to Resolve Searching for Satellite Signal

Similarly, you have an idea why this error occurs on DirecTV. Now, it becomes easier to fix the issue. Here are the instructions that you can apply in order to get rid of DirecTV error code 771. In addition, improve the signal for easy communicating to the satellite.

Method 1: Test Receiver Connection

As earlier mentioned, the connection might have been corrupted or loose. However, the receiver connection should be working and there shouldn’t be any obstruction between the connection. To test the connection of the receiver, follow the underlying instructions step-by-step:

1. Check the Satellite-In or SAT-IN cable is properly inserted into the back panel of the receiver box.
2. Also check the power supply cable is properly connected in the wall outet.
3. If you have connected any adapters into the receiver box, make sure to check them as well.
4. Once that, check if the error still persist.

Method 2: Verify the Error is 771

The second step is to verify the error that you are encountering is actually 771. In most cases, the error message on the screen contains “no signal” or “retrieving signal“. For instance, these types of messages display on the screen. If you have provided incorrect inputs or channels. There could be the receiver box is turned off or unplugged.

In such cases, you should have to verify the actual error. However, some errors could resolve with other methods and instructions. Therefore, you have to verify the error message on the screen is 771. The easiest way to verify the error type is from its description. For instance, the error 771 constants “Searching for Satellite signal” in its description.

Method 3: Check if Satellite Dish is Blocked

There could be the satellite dish blocked by some objects. To work the DirecTV, the satellite dish should be placed on the southern side of the house. In addition, the sun rays should directly reflect the dish in order to retrieve the signals from the satellite.

If there is an object like a tree, wall, etc that is blocking the satellite dish, you can call DirecTV. They’ll send an expert to help with your problem.

Method 4: Re-insert Access Card

If the satellite dish is unable to find the signal, you can try to eject and re-insert the access card. In addition, you can easily locate the access card in the front panel of the receiver box. Once you find out the access card, remove it from the receiver box, and then you have to wait for at least a few seconds (approximately 30 seconds).

After that, reinsert the access card in the receiver box. Now, turn on your smart tv check if the error still persists. However, the access card is responsible for retrieving the contents from the DirecTV service.

Method 5: Wait for Clearing the Strom or Snow Fall

When there is raining outside or falling the snow. In addition, storms interfere with the signal from the satellite. As the heavy cloud blocks, the sun rays the signal from the satellite is shared from the beams. Whereas, the same case with the snowfall. The satellite dish is covered with snow which prevents the signals. As the result, you encounter error code 771.

DirecTV error code 771 caused due to natural phenomena is temporary. When the weather gets clear, their error resolves itself and then you can enjoy your favorite shows movies on the wider screen.

Final Thoughts

DirecTV error 771 indicates the satellite dish is having trouble communicating with either the receiver box or the satellite itself. In addition, the easiest way to fix resolve this error is to connect the wire properly. If that won’t fix the issue, check if there is any kind of object preventing the satellite dish. You can contact the DirecTV customer center for further assistance if that’s the case.

When there is a storm or snowfall, the error resolves itself after the weather clears. Moreover, some doubts that most of the users faced while solving this error.

Read more: Directv Error Code 775 Fixed

FAQ About Error Code 771 on DirecTV