8 Ways to Fix Spectrum Sound Cutting Out

Spectrum sound cutting out is a problem that is usually caused by poor signal. In addition, damage to HDMI cable and DVDR or cable could also cause the problem. However, you can easily fix the issue after changing a few things on your setup.

When Spectrum sound cuts out problem persists the audio suddenly mutes and it happens frequently. In addition, this problem occurs on most channels. If you are encountering a sound-cutting problem. Make sure the HDMI cable is connected properly.

However, there could other reasons except for HDMI. If you have checked the HDMI but still encountering the problem. There could be other reasons causing this problem. In this article, we are going to discuss the origin and troubleshooting measures of the Spectrum sound cutting out the problem.

How to Fix Spectrum Sound Cutting out

The solutions are easy and you do not have to know the technical knowledge. In addition, the instructions are easy to perform and do not cause any harm to your system. Apply the underlying instructions to fix the Spectrum Sound Cutting out the problem:

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Method 1: Check Audio Input Source

If there is a sound issue, it means there could be something wrong with the input source. For instance, the audio input source might be incorrect as the result is causing the issue. The audio source should be correct to get sound without any error.

To fix the sound cutting out the problem, make sure all HDMI audio output is disabled in the DVDR or cable box set. If the HDMI audio is enabled, the Spectrum sound cutting out issue persists. Therefore, disable it and check if the issue still persists.

Method 2: Use Optical Cable

If you are using poor-quality cables, the input signal transmission gets low. In other words, using the HDMI and coaxial cable causes the sound cutting problem because the transmission is slow. However, you can use an optical cable to prevent the low input signal transmission issue.

The optical cable has more efficient signal transmission rather than HDMI or coaxial cable. In addition, replace the HDMI or coaxial cable with an Optical cable. To do that, you have to remove the existing cable from your smart TV and DVDR.

Afterward, insert the optical cable into your smart TV and DVDR and check if the issue still persists. Make sure the connection between smart TV and DVDR is secure and the cable is not loose. Now, play the content that has audio to check if the issue still persists.

Method 3: Replace Damaged Cables

If the connection cables are damaged, the Spectrum sound cutting out the problem will persist. Check if there is any sign of scratch or twist on the cable, to identify whether it is damaged or not. In addition, replace the cable if it shows any damaged sign.

Method 4: Replace HD DVDR

Sometimes, the HD DVDR causes the problem. For instance, the HD DVDR corrupted data or setting might prevent sound/audio. In that case, we suggest you replace the HD DVDR. However, if your connection is working. Take another HD DVDR and connect the HDMI cable.

Also read: DirecTV White Screen

If the problem does not persist on another HD DVDR. This means there was a problem with the DVDR. Contact customer care to get your receiver box repaired. Till then you can use another receiver box to watch the spectrum.

Method 5: Check Cable Connection

The cables are very important because it is used to transfer signals. If the cable is not connected properly, the sound cutting issue will persist. However, the connection between the antenna and receiver box might have problems. Likewise, between smart tv and receiver box.

To fix the Spectrum sound cutting problem, make sure all the cables are connected properly. However, if the antenna is blocked from the direct sunlight. The signal will be poor as a result sound will cut out. Make sure the antenna gets direct sunlight.

Method 6: Reboot Receiver Box

Spectrum sound cutting out the problem might be due to the generic glitch or bug on the receiver. In addition, the bug might prevent the audio signals. However, you can easily fix the glitched box after disconnecting from the electricity.

To do that, unplug the power cord from the wall outlet and wait for a few seconds. After that, plug the power cord and then check if the issue has gone away.

Method 7: Update Smart TV

The outdated system software of smart TV might not be compatible with other third-party devices. Therefore, outputs like audio or video do not work properly. In addition, an outdated smart TV might have some genetic glitch or bug.

However, make sure to update the smart TV to troubleshoot the sound cutting out on the spectrum. To update the smart TV, go to Settings and update. Select check for updates to update the smart TV. Now, the smart TV will search for updates.

If the update is available, proceed with the update. It will take a few minutes to complete the system update. Afterward, check if the error still persists.

Method 8: Contact Customer Care

If none of the methods worked to fix the spectrum no sound issue. There might be other reasons for causing this issue. For instance, the speakers might be damaged or the cable connection has no audio output. However, you can easily fix the problem after contacting customer care.

Mention all the problems that you are encountering on the spectrum device on the contact customer form. Similarly, you can also call customer support for further assistance. After that, leave your problems to customer support. They will send professional assistance to solve your problem.

Final Thoughts

Spectrum sound cutting problem persists when the audio input source is incorrect as well as the signal is poor. In addition, there are other reasons such as glitched receiver box, damaged cable, and poor cable connection. However, you can easily fix this problem.

Make sure HDMI audio is off and avoid using broken/damaged cables. There are other solving ways such as updating smart TV and performing power cycle to the receiver box and smart TV.

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FAQ about Spectrum Sound Cutting Out