DirecTV No Internet Connection Fixed

Direct TV is a satellite television service that offers its services to most countries around the world. It has many features and it has become popular because of an internet connection. DirecTV No internet connection means you can’t access any content via the internet.

DirecTV no internet connection occurs when the receiver or DVDR is not connected to WiFi or ethernet. In addition, there could be some wireless interference as a result internet does not work on DirecTV.

This issue is happening randomly. Fortunately, we have finally managed to solve this problem. The step that was issued to fix this issue are given in this article. Therefore, read this article and get your DirecTV internet connection working.

Directv Says No Internet Connection

There are several reasons for causing the DirecTV no internet connection issue. In addition, the router or modem might not be working so does the DVDR. Both devices should not have any errors to work the internet perfectly.

Read more: How to Program Direct TV remote RC73

Similarly, there might be different factors that may block the internet connectivity working on DirecTV. We have listed some common points that could be the reasons for causing this issue.

1. Ethernet not securely connected: If the connection is wired, there could be an internet cable i.e Ethernet has not connected properly. Check the both end of the cable is connected securely on router/modem and receiver.
2. Weak Signal Strength: When there is a weak signal the internet won’t work or work a bit slowly. In addition, device does not stay on the weak signal strength network. The internet will fluctuate in weak network.
3. Internet Service Expired: If you have not paid the internet due, then probably the internet is blocked by the ISP.
4. Incorrect Network Settings: If the configuration of the network is wrong, the internet won’t work. Make sure to correct all the settings.
5. DNS Issue: Like incorrect network settings, the DNS also prevents the internet from working. For instance, the DNS server address might be incorrect or configured wrong.

How to Fix DirecTV No Internet Connection Completely

To troubleshoot the DirecTV no internet connection issue, you have to check the router is working or not. Make sure both DVDR and Wifi routers are powered on. Apply the following instructions to fix DirecTV no internet connection issue.

Method 1: Power Cycle Modem and Receiver Box

First of all, we have to perform a power cycle on DVDR and network peripheral devices. Most of the user’s internet connection has started working after the power cycle. To do that;

1. Unplug the powering cable from socket.
2. Wait for at least 5 minutes.
3. Plug the powering cable into electric socket.

The router/modem takes a few minutes to boot completely. Once it finishes booting, power on your DVDR and checks if the internet is still working.

Method 2: Check If Wire is Connected

If you are using ethernet to connect the internet into DVDR, the ethernet could be loosened. As a result, the internet does not work on DirecTV. To fix the issue with an ethernet cable, you have to plug it properly.

Generally, Ethernet ports are located at the back side of the DirecTV receiver box. Reinsert the ethernet one end into the receiver box and another into the router/modem.

Afterward, restart off the router/modem and DVDR. Now, try to access some online content to check if the internet is working or not.

Read more: How to Reset DirecTV Remote

Method 3: Check Ethernet Cable

If the ethernet port is connected properly but you are unable to surf the internet. The cable might be broken or damaged. Therefore, the receiver box is not receiving internet connections from the modem/router.

Make sure the ethernet cable used in the receiver has no sign of any physical damages. However, the internal damage on the cable is reflected from its outer cover.

If you see any scratches on the cable, replace it and then try again. This will solve the internet connection issue since the new wire does have any broken fibers that prevent the internet from working.

Method 4: Reset Network Settings

The network setting on your device could affect the internet. If the network configuration is incompatible, the internet won’t work. In addition, the wrong network configuration includes the incorrect password, incorrect DNS server address, port, etc.

To reset the network settings on DirecTV DVDRs, apply the following steps:

1. Head to Settings & Help and go to Network Set up.
2. Select Restore Defaults.
3. Now, select Connect Now.
4. Enter WiFi Password inorder to connect it.

Once the WiFi is connected to the DVDR, reboot it. After that, surf the internet to check if it’s working.

Method 5: Reset Modem or Router

Sometimes the modem or router is not working. It happens due to a generic bug or glitch on the device. Resetting will help to prevent the overloading issue. As a result, the router/modem will start working.

When you reset the router. All the settings and devices will be erased from it. The WiFi SSID and password will be set to default. Do not panic! If your previous WiFi password says incorrect.

To reset the router/modem, press and hold the small “Reset” button until all lights blink. After that, release the button. Now, refresh the network on DVDR and connect to WiFi.

Method 6: Improve Wireless Signal Strength

Another reason might be the wireless signal strength. When the internet is not working on DirecTV. It might be it is getting less signal.

To fix weak wireless signal strength on DirecTV, you have to make sure there is no wireless signal interference. Similarly, here are some tips to improve wireless signal strength:

1. Place your Modem or Router near receiver.
2. Get Signal booster antena.
3. Remove electromagnetic devices from the room.
4. Cut all the WiFi leeches, etc.

Method 8: Contact ISP

If the signal strength is good but still the internet does not work. Then, we advise you to contact the ISP will be alternative choice. Therefore, you can concern about the current internet not working issue with your ISP. This will fix DirecTV no internet connection issue.

Final Thoughts

DirecTV no internet connection issue occurs when there is a problem with ethernet or router/modem. However, you can fix this issue after performing a power cycle on DVDR and router/modem.

The wire should be healthy and do not have any physical damage. Similarly, if you are using WiFi to access the internet. Then, make sure the wireless signal is not being interrupted.

Read more: DirecTV Genie Not Working in One Room Fixed

FAQ About DirecTV No Internet Connection